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PreciseMP

Dependable IT that lets your team get on with the work

We look after the systems your people use each day, from Microsoft 365 and Google Workspace to devices, accounts, patches and backups.

See what's included

Good IT is mostly quiet

Your team shouldn't be losing time to account problems, unpatched laptops or uncertainty about who has access to what. We put sound basics in place, keep them maintained and give you a clear picture of your risks and what to do about them.

Problems we solve

IT handled by whoever is available
When a capable employee becomes the help desk by default, both jobs suffer. We take on the support work.
Former staff with active accounts
Unmanaged access is a common source of risk. We set up clear joiner and leaver processes.
Devices nobody tracks
You can't protect what you can't see. We inventory, enroll and update your devices.
Uncertainty about security
A practical assessment tells you where you stand and which fixes matter most.

What we manage

  • Managed IT support

    A single point of contact for everyday technology issues and requests.

  • Remote help desk

    Remote assistance for your staff, wherever they work.

  • Microsoft 365 administration

    Users, licenses, email, security settings and collaboration tools.

  • Google Workspace administration

    Accounts, policies, shared drives and email configuration.

  • Network management

    Office networks, wireless, firewalls and secure remote access.

  • Device management

    Laptop and mobile enrollment, setup and policy enforcement.

  • Identity and access management

    Single sign-on, multi-factor authentication and role-based access.

  • Endpoint protection

    Deploying and maintaining protection on staff devices.

  • Backup management

    Backups of important data and cloud accounts, with restore checks.

  • Patch management

    Keeping operating systems and applications updated on a schedule.

  • Security assessments

    Reviews of your configuration and practices, with a prioritized action list.

  • Business continuity

    Planning how your business keeps working through an outage or incident.

What this makes possible

  • Fewer interruptions for your staff
  • A clear record of devices, accounts and licenses
  • Stronger basic security
  • Backups that have been tested

Where it applies

Replacing informal IT

A growing company moves from ad hoc fixes to a defined support process and a current inventory.

Tightening account security

A business rolls out multi-factor authentication and cleans up old accounts and shared passwords.

Supporting remote staff

Distributed employees get managed laptops, secure access and one place to ask for help.

How we approach it

We begin by finding out what you have. Support works better, and security advice is more useful, when it rests on an accurate picture.

  1. Step 1

    Review

    Inventory users, devices, accounts and current risks.

  2. Step 2

    Stabilize

    Fix urgent gaps such as weak access controls or missing backups.

  3. Step 3

    Standardize

    Apply consistent setups, policies and processes.

  4. Step 4

    Maintain

    Provide ongoing support and regular reviews with clear reporting.

Frequently asked questions

What support hours do you provide?

Support hours and response targets are set out in your service agreement, based on what your business needs. We'll confirm exactly what's covered before you sign anything.

Do you provide security monitoring and incident response?

We scope this individually. If you need continuous monitoring or formal incident response, we'll tell you what we can provide directly and where a specialist provider is the better choice.

Can you help us meet regulations such as HIPAA?

We can configure and maintain technical controls as part of your wider program, but compliance remains your organization's responsibility. Please ask early so we can confirm what's possible for your situation. Formal audits and legal advice should come from qualified specialists.

Can you work alongside our internal IT person?

Yes. We can take on the routine load or add specific skills while your internal staff stay in charge.

Related solutions

Security is part of daily operations

Stronger access control, patching and backups, built into how the business runs.

Strengthen security